GENERAL TERMS

Mr. Diver Red Sea strongly advise for your safety, comfort and enjoyment that if you have not dived for an extended period of time you embark on either a check dive or a refresher program. The refresher program should be booked in advance and takes place on your first day from the shore. Mr. Diver Red Sea reserve the right to restrict diving activities if the instructor has any concerns regarding diver safety.

A reactivate or refresher program can be completed prior to arrival and Mr. Diver Red Sea will ask of proof of this signed by your instructor who performed the program. We are aware you may be an experienced diver and after a period of inactivity a full refresher program may not be needed, in this case a check dive may be required and incorporated into your first dive of your dive package for a supplementary fee.

Dive packages are inclusive of 2 dives per day, 1/2 days and night dives are not included in dive packages, a missed dive from a dive package is not transferable.

All boat days will be charged at a full day package.

Dive packages must be used during a single vacation and may not be divided or applied across multiple stays.

Dive packages are non-transferable and may not be shared between guests or applied to other activities.

In the event a dive package is reduced, all dives already used will be recalculated and charged according to the lower-value package actually utilized, rather than the originally booked higher-value package.

Any monetary value left may be credited towards extras such as National Park Fees, Jetty Fees, Boat services fees, 3rd dives etc.

Insurance

Mr. Diver Red Sea will not be responsible for any financial loss incurred by issues beyond our control such as, but not limited to; weather, 'Act of God'*, Unforeseen circumstances or changes made by the local authorities.
It is your responsibility and a condition of your booking with Mr. Diver Red Sea that you ensure you have purchased comprehensive dive and travel insurance cover specific to your booking. You are responsible to check that these include:

A. Dive Injury Insurance: covering all risks, costs and expenses likely to be incurred as a result of a diving injury, including but not limited to re-compression chamber treatments, air evacuation, and loss or damage to possessions, search and rescue teams. This insurance should cover all scuba diving or water sports activities that you are likely to undertake during your trip.

B. Medical Evacuation Insurance: covering all risks, costs and expenses likely to arise from a diving or non-diving injury requiring your evacuation to a place of specialist care, including but not limited to low altitude air evacuation; specialist treatment and direct; and indirect losses

C. Comprehensive Travel Insurance: that includes changes or cancellation to your travel plans, loss or damage to your luggage and contents.

D. Covid 19: It is your responsibility to check and adhere to all restrictions and tests required by each destination country (including transit) with regards to Covid 19 Mr. Diver Red Sea will not pay any fees whatsoever relating to your trip being cancelled or curtailed due to you failing to meet Covid 19 travel/arrival conditions or having to extend your stay or quarantine in any country due to you failing to meet Covid 19 departure/travel conditions.

General Behaviour

Mr. Diver Red Sea staff will not tolerate any adverse, aggressive, disrespectful or antisocial behaviour towards staff members, boat crews or other guests, an individual that is not respectful of other people and our Mr. Diver Red Sea rules or cause a disturbance will be asked to leave or be removed from the dive center – in this case we will not consider any refund to the booked services.

Divers under the influence of alcohol will be refused diving, alcohol impairs judgement and increases the risk of decompression sickness, Mr. Diver Red Sea reserve the right to refuse entry to the water if the guide believes you are unfit to dive this includes divers suffering from a hangover as this can also impair your judgement, please drink sensibly within your limits and be respectful of others.

Mr. Diver Red Sea take environmental matters very seriously; we have a “no touch” policy and reserve the right to stop your diving at any time if the National Park rules are not obeyed or the environment is not respected.

Complaints: If you have any complaints we suggest you give them to the dive center manager as soon as possible in order to allow him/her to find a solution. If the complaint remains unsettled during your stay please write to info@misterdivers.com with the issue.

Diving for Mr. Diver Red Sea: Mr. Diver Red Sea dive guides will provide a detailed and comprehensive dive briefing before you enter the water. When the guide is in the water, they will remain with the group to navigate the site and to look out for any interesting marine life to show you. The dive guide will not provide any dive training during the dive and you and your buddy dive together at your own risk.

As qualified divers you are responsible for your own and your buddy’s safety during the dive and to plan your dive and dive your plan by using either dive tables or a personal dive computer. You must begin, execute and end the dive with your dive buddy.

Children

Children under the age of 8 may be accepted on-board the boat at the discretion of the Dive Centre Manager whilst considering the comfort of other Mr. Diver Red Sea guests on-board. Mr. Diver Red Sea cannot provide a legal chaperon service.

Special Offers:

Special offers are only valid for the dates advertised. All taxes are included in the offers. Special offers cannot be used in conjunction with any other discounts or offers.

Special offers are only available for pre-bookings – either booked via the website or by prior arrangement with our reservation department.

The following are not included in special offers:

Discover Scuba Diving, Snorkelling, boat passenger, Technical diving and courses and all professional level courses, Equipment for dive packages Materials and certifications costs for courses, Food and beverages, National Park fees, Chamber Fees

Dive packages include –

• 2 guided dives per day (boat or shore)

• 12 ltr tanks (nitrox free for suitably certified divers)

• Weights • Guide • Hotel Transfers to and from the dive center

Courses Include

• Experienced instructor

• Full Equipment (excluding torch, compass and computer unless required for specific courses)

• Hotel Transfers to and from the dive center

YOUR CONSENT:

Your Consent to accept our Terms and Conditions is required to proceed with your booking: As you are contracting with us outside of the country where you reside and we are established in Egypt, where we comply with local laws, regulations and practices over the services we provide you with. These local laws, regulations and practices we provide you with may be different from those where you live, in this case we require your consent to this agreement.

When you consent to accept this agreement, we will provide you with our services which are subject to these Terms and Conditions. By proceeding with your booking, you imply consent to these terms and conditions.

You have the right to refuse consent to accept our Terms and Conditions. If you refuse to consent to accept our Terms and Conditions, you should not proceed with your booking.

Should you proceed with your booking but later withdraw your consent to accept our Terms and Conditions the agreement between Mr. Diver Red Sea and yourself and any other parties mentioned in your booking will become null and void and cancellation charges may be applied as per these Terms and Conditions. If these Terms and Conditions are not accepted Mr. Diver Red Sea cannot offer the standard of service with which we operate.

*”unforeseen circumstances” are a situation where a circumstance is beyond our control. Such as weather, terrorism, revolution, strikes, wars, pandemic, power shortage etc.

**”Act of God” is an overwhelming event caused exclusively by natural forces whose effects could not possibly be prevented (e.g., flood, earthquake, tornado).

Discount policy

Mr. Diver Red Sea Discount Policy
We love and appreciate our guests, that is why we offer a variety of discounts to make your diving vacation even more enjoyable.
You can use your discount by inserting applicable promo code into a dedicated field.

NOTE: We offer the following discounts on recreational dive packages and selected courses only, extras such as but not limited to 3rd dives, night dives, extra trips booked in resort are not subject to discounts.

Repeat Guests Discount
10% discount - for repeater guests, those who dived with us before. As a repeat guest, you can request a promo code from us when you specify the last date you dived with us.

Organised Groups Discount

10% discount - for organized groups (6 people or more). If the group consists of 10 or more divers the smallest dive package is free of charge. Please contact us to receive details of group booking prices. Note that booking and payment must be done for the entire group at once for the special prices to apply.

Family Booking (4 or more) Discount

10% discount – for families: parents and children under 20 years old (4 people or more). Please contact us to receive your promo code. Note that booking and payment must be done for the entire family at once for the promo code to apply.

Egyptian National or Foreign Residents of Egypt Discount

20% discount - for Egyptian Nationals (holders of Egyptian national ID or passport) and foreign residents of Egypt (holders of an extended visa of a minimum 3-month period). Contact us for more details.

Please note that in order to receive the Egyptian national or Foreign residents' prices upon check-in, you will be required to provide documents proving your Egyptian nationality or residency.

Terms and Conditions

• Discounts are applicable for online prices
• Discounts are only applicable to dive packages and selected courses. Extras, such as but not limited to 3rd dives, night dives, tec dives, and extra trips booked in resort, are not subject to discounts.
• Discounts cannot be combined. If you are eligible for multiple discounts, the larger discount applies.
  
• Discounts do not apply on special offers.

 

Environment

Diving Rules to protect the underwater environment

I understand that Mr. Diver Red Sea is a Green Fins member and operates in compliance with the Green Fins Code of Conduct to protect the reefs and marine environment I am here to see. I agree to follow the guidelines and Code of Conduct laid out by Mr. Diver Red Sea staff. I understand that if I do not follow these guidelines, I may cause damage to the marine environment and may face consequences of termination of activities without the possibility of a refund.

● I will not touch anything underwater

● I will not wear gloves

● I will not feed the fish or any marine life

● I will not leave any trash, including cigarettes, on the boat or in the sea

● I will not chase, harass or excessively use strobes / flash on any marine life

● I will not use a muck stick

● I will maintain good buoyancy and stay clear of the reef at all times to prevent damage

● I will not participate in spearfishing; it targets species vital to the ecosystem balance.

● I will allow my dive / snorkel guide to correct any damaging behaviour I exhibit towards marine life.

FAQs

• Is insurance needed?
  - We recommend that all travellers take out insurance to cover cancellation, lost or stolen luggage and medical/hospital costs.
  Divers can get insured by Aquamed, DAN or a similar organisation.
• Are there rules and regulations for diving in Egypt?
  - The CDWS (Chamber of diving and water sports) is implementing the World Recreational Scuba Training Council (WRSTC) standards for recreational diving.
  The maximum depth for diving with compressed air is 40 meters, if the training qualifications and the experience of the divers allow it.
  The CDWS recommends not wearing gloves, if not needed as thermal protection.
  Carrying of dive knives as a tool, to cut lines and to free entanglements is allowed.
  And CDWS strongly forbids scuba divers and photographers to use the Muck Stick, Pointer Stick or Lobster Tickle Stick (is usually made of solid stainless steel or aluminium and is 12 to 18 inches long) in an attempt to promote an eco-friendly marine environment in the Red Sea. The penalty list for environmental violations will apply.
• Do I have to dive with a computer?
  - In general, the standards of some organization allows you to dive without.
  At Mr. Diver Red Sea, we have a strong focus on the safety of our guests. Therefore, we highly recommend you to dive with a

 

Important mandatory safe diving practice (diving center rules and regulations) :
1- First dive have to be always from the beach on our local house reef.
2- If diver did not dive for 6 month to 11 month a Check Dive is a must.
3- If diver did not dive for 1 year or more a refresher/reactivate program is a must.
4- To dive the SS Thistlegorm you must:
*Have at least done 1 dive with Mr. Diver Red Sea diving center for safety and evaluation assessment on the same visit.
*Must be Advanced Open Water Diver or Above.
*Must Have Nitrox Certificate (as we only dive with nitrox on the wreck).
*Diver Must have a minimum of 20 Logged Dive on the (Log Book / E-log book / Dive Computer Log).
-Kindly note the above rules and regulations have no exceptions.